Term and Conditions

Welcome to Le Toy Van Cheap Store! We’re delighted to have you as part of our toy-loving family. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing our site and making a purchase, you agree to these terms.

Our goal is to ensure a safe, enjoyable, and transparent shopping experience for all our customers. We’ve written these terms in plain language to make them easy to understand, because we believe in treating our customers like family.

1. Website Use and Access

1.1 Eligibility

To use our website and make purchases, you must be at least 18 years old or have parental consent. By using our site, you confirm that you meet these requirements.

1.2 Account Responsibility

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account information
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized use of your account

1.3 Prohibited Activities

When using our website, you agree not to:

• Use the site for any illegal purpose
• Attempt to gain unauthorized access to any part of the site
• Interfere with the proper functioning of the website
• Use any automated systems to extract data from our site
• Post or transmit any harmful or inappropriate content

2. Products and Services

2.1 Product Descriptions

We strive to provide accurate descriptions and images of all our products, including:

• Balls and sports equipment (Basketball, Cricket, Football, Netball)
• Classic and Giant Board Games (Chess, Draughts, Connect 4, Jenga)
• Outdoor and Garden Games (Boules & Petanque, Croquet, Lawn Games)
• Doll Houses & Accessories
• Climbing Frame Accessories
• Mud Kitchens and other outdoor toys

However, colors may vary slightly due to monitor settings, and we reserve the right to update product information without prior notice.

2.2 Product Availability

All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you promptly and provide a refund or alternative options.

2.3 Age Recommendations

We provide age recommendations for our toys as guidelines. Parents and guardians are responsible for ensuring products are appropriate for their children’s age and development stage.

3. Orders and Payment

3.1 Order Process

Placing an order involves the following steps:

• Select products and add to cart
• Review your cart and proceed to checkout
• Provide accurate shipping and billing information
• Select preferred shipping method
• Complete payment
• Receive order confirmation email

Your order is not confirmed until you receive an order confirmation from us.

3.2 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices due to market conditions, but will honor the price at the time of your order.

3.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through encrypted systems. We do not store your complete payment information on our servers.

3.4 Order Processing

Orders are processed within 1-2 business days after payment confirmation. During peak seasons, processing times may be slightly longer.

4. Shipping and Delivery

4.1 Shipping Methods

We offer two shipping options:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping – Available on orders over $50 via EMS (15-25 business days after shipment)

4.2 Delivery Areas

We ship worldwide, excluding some Asian regions and remote areas. If you are in an excluded region, we will notify you before processing your order.

4.3 Delivery Times

Delivery times are estimates and may vary due to:

• Destination location
• Customs processing
• Weather conditions
• Carrier delays

We are not responsible for delays beyond our control but will assist where possible.

4.4 Receiving Your Order

When your order arrives, please:

• Inspect the package for visible damage before accepting
• Note any damage on the delivery receipt if applicable
• Contact us immediately if there are issues with your delivery

5. Returns and Exchanges

5.1 Return Timeframe

You have 15 days from the delivery date to return items in their original, unused condition.

5.2 Return Conditions

To be eligible for return, items must be:

• In original packaging with all tags attached
• Unused and in resalable condition
• Accompanied by the original receipt or order confirmation

5.3 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Opened or used Balls and sports equipment
• Personalized Doll Houses & Accessories
• Assembled Climbing Frame Accessories
• Used outdoor game sets where packaging has been discarded

5.4 Return Process

Our return process is simple:

1. Contact us at [email protected] with your order number and reason for return
2. Wait for our authorization and Return Authorization Number
3. Package the item securely in original packaging
4. Ship to: Le Toy Van Cheap Store Returns, 1280 Small Street, New York, US 10029

5.5 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable. The timing for refunds to appear depends on your payment method:

• Credit/Debit Cards: 5-10 business days
• PayPal: 3-5 business days

5.6 Exchanges

We’re happy to exchange your item for anything else in our collection, subject to product availability. For exchanges due to our error, we’ll cover return shipping costs.

6. Intellectual Property

6.1 Website Content

All content on this website, including text, graphics, logos, images, and software, is the property of Le Toy Van Cheap Store or our content suppliers and protected by international copyright laws.

6.2 Trademarks

“Le Toy Van Cheap Store” and our logo are trademarks of our company. You may not use these marks without our prior written permission.

6.3 License to Use

We grant you a limited license to access and make personal use of this website. This license does not include any resale or commercial use of the site or its contents.

7. Limitation of Liability

7.1 Product Use

Our toys are designed for enjoyment and development, but we are not liable for:

• Injuries resulting from improper use of our products
• Damage caused by modification of our products
• Consequential damages arising from product use

Parents and guardians are responsible for supervising children during play.

7.2 Website Operation

We strive to keep our website available and functioning properly, but we are not liable for:

• Temporary unavailability due to technical issues
• Errors or omissions in website content
• Viruses or other harmful components, despite our security measures

7.3 Maximum Liability

Our maximum liability to you for any claim related to your use of our website or products is limited to the purchase price of the products in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and safeguard your data.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of New York, United States. Any disputes shall be resolved in the courts of New York.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site after changes constitutes acceptance of the modified terms.

11. Contact Information

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and Le Toy Van Cheap Store regarding your use of our website and purchase of our products.

Thank you for taking the time to read our Terms and Conditions. We value your trust and look forward to helping you create joyful family memories with our toys!

Bringing joy to families worldwide with secure, family-friendly shopping!